SURVEY
1.- Do
you think that the following quality characteristics are relevant to Grid
portals?
|
Characteristics |
Strongly disagree |
Slightly disagree |
Neutral |
Slightly agree |
Strongly agree |
|
Tangible The Grid portal contains all
the software and hardware infrastructure needed according to its
functionality |
|
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|
|
|
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Adaptability Ability of the Grid portal to
be adapted to different devices (for instance, PDA, PCs, mobile phone, etc.) |
|
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Transparent access Ability of the Grid portal to
provide access to the Grid resources while isolating the user from their
complexity |
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Reliability Ability of the portal to
perform the specified services |
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Fault tolerance Capability
of the Grid portal to maintain a specified level of performance in cases of
software faults (for example, a fault during the sending or the execution of
a job) |
|
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|
Availability The portal must be always
operative in order for users to be able to access it and use its Grid
resources anywhere and anytime |
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Search Quality The results that the portal
provides when undertaking a search must be appropriate to the request made by
the user. |
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Quality in the use of resources The user can use
Grid resources under specified conditions with the portal. |
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Responsiveness Willingness of the Grid
portal to help and to provide its functionality in an immediate form to the
users |
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Scalability Ability of the portal to
adapt smoothly to increasing workloads coming about as a result of additional
users, an increase in traffic volume or the execution of more complex
transactions |
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Efficient access This relates to the response
times experienced by portal users. Turn-around time. |
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Empathy Ability of the Grid portal to
provide caring and individual attention |
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Navigation The Grid portal must provide
simple and intuitive navigation when being used. |
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Presentation The Grid portal must have a
clear and uniform interface. |
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Integration All the components of the
Grid portal must be integrated into a coherent form. |
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Personalization The portal must be capable of
adapting to the user’s priorities. |
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Data and information files quality Quality of the data contained
in the portal and of the files which specify the available services in the
portal and the names of devices responsible for these services |
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Intrinsic It indicates what degree of
care was taken in the creation and preparation of data/files. |
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Representation It indicates what degree of
care was taken in the presentation and organization of data/files for users. |
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Contextual To what degree the data/files
provided meet the needs of the users. |
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Accessibility It indicates what degree of
freedom users have to use data, define and/or refine the manner in which
data/files are inputted, processed or presented to them. |
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Security Ability of the portal to
prevent, reduce and properly respond to malicious harm |
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Access control Capability
of the portal to allow access to its resources only to its authorized
persons. Thereby, the portal must be able to identify, authenticate and
authorize its users. |
|
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|
|
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Security control Capability
of the Grid portal to carry out auditing of security and detect attacks. |
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Confidentiality Ability to keep the privacy
of the users. |
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Integrity Capability of the portal to
protect components (of data, hardware, personals and software) from
intentional or unauthorized modifications. |
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2.- If
you have developed a Grid portal, could you please tick the best answer for
each characteristic for that portal?
|
Characteristics |
Strongly disagree |
Slightly disagree |
Neutral |
Slightly agree |
Strongly agree |
|
Tangible Your portal contains all the
software and hardware infrastructure needed according to its functionality |
|
|
|
|
|
|
Adaptability Your portal can be adapted to
different devices (for instance, PDA, PCs, mobile phone, etc.) |
|
|
|
|
|
|
Transparent access Your portal provides access
to the Grid resources while isolating the user from their complexity |
|
|
|
|
|
|
Reliability Your portal performs the
specified services |
|
|
|
|
|
|
Fault tolerance Your portal
maintains a specified level of performance in cases of software faults (for
example, a fault during the sending or the execution of a job) |
|
|
|
|
|
|
Availability Your portal is always
operative. So, users are able to access it and use its Grid resources
anywhere and anytime |
|
|
|
|
|
|
Search Quality The results that your portal
provides when undertaking a search are appropriated to the request made by
the user. |
|
|
|
|
|
|
Quality in the use of resources The user can use
Grid resources under specified conditions with the portal. |
|
|
|
|
|
|
Responsiveness Your portal helps and provides
its functionality in an immediate form to the users |
|
|
|
|
|
|
Scalability Your portal can adapt itself to
increasing workloads coming about as a result of additional users, an
increase in traffic volume or the execution of more complex transactions |
|
|
|
|
|
|
Efficient access The response times
experienced by portal users are appropriate. |
|
|
|
|
|
|
Empathy Your portal provides caring
and individual attention |
|
|
|
|
|
|
Navigation Your portal provides simple
and intuitive navigation when is being used. |
|
|
|
|
|
|
Presentation Your portal has a clear and
uniform interface. |
|
|
|
|
|
|
Integration All the components of your portal
are integrated into a coherent form. |
|
|
|
|
|
|
Personalization Your portal is capable of
adapting to the user’s priorities. |
|
|
|
|
|
|
Data and information files quality The data contained in your portal
and of the files which specify the available services in the portal and the
names of devices responsible for these services have a good quality level. |
|
|
|
|
|
|
Intrinsic What degree of care was taken
in the creation and preparation of data/files contained in your portal |
|
|
|
|
|
|
Representation What degree of care was taken
in the presentation and organization of data/files contained in your portal. |
|
|
|
|
|
|
Contextual To what degree the data/files,
provided by your portal, meet the needs of the users. |
|
|
|
|
|
|
Accessibility What degree of freedom users
have to use data, define and/or refine the manner in which data/files are
inputted, processed or presented to them. |
|
|
|
|
|
|
Security Ability of your portal to
prevent, reduce and properly respond to malicious harm |
|
|
|
|
|
|
Access control Capability
of your portal to allow access to its resources only to its authorized
persons. Thereby, the portal must be able to identify, authenticate and
authorize its users. |
|
|
|
|
|
|
Security control Capability
of your portal to carry out auditing of security and detect attacks. |
|
|
|
|
|
|
Confidentiality Ability of your portal to
keep the privacy of the users. |
|
|
|
|
|
|
Integrity Capability of your portal to
protect components (of data, hardware, personals and software) from
intentional or unauthorized modifications. |
|
|
|
|
|
3.- Do
you think that generic quality models for portals need to be SPECIALIZED for
application to Grid portals?
|
Strongly disagree |
Slightly disagree |
Neutral |
Slightly agree |
Strongly agree |
|
|
|
|
|
|
4.- Do
you think that there are more characteristics that must be taken into account
in order to assess the quality of a Grid portals?
Yes _____ No___
Please, in
the affirmative case write which ones.